ContactPoint

A Schema.org Type

Thing > Intangible > StructuredValue > ContactPoint

[more...]

Canonical URL: https://schema.org/ContactPoint
Check for open issues.

A contact point—for example, a Customer Complaints department.

Property	Expected Type	Description
Properties from ContactPoint
`areaServed`	AdministrativeArea or GeoShape or Place or Text	The geographic area where a service or offered item is provided. Supersedes serviceArea.
`availableLanguage`	Language or Text	A language someone may use with or at the item, service or place. Please use one of the language codes from the IETF BCP 47 standard. See also inLanguage.
`contactOption`	ContactPointOption	An option available on this contact point (e.g. a toll-free number or support for hearing-impaired callers).
`contactType`	Text	A person or organization can have different contact points, for different purposes. For example, a sales contact point, a PR contact point and so on. This property is used to specify the kind of contact point.
`email`	Text	Email address.
`faxNumber`	Text	The fax number.
`hoursAvailable`	OpeningHoursSpecification	The hours during which this service or contact is available.
`productSupported`	Product or Text	The product or service this support contact point is related to (such as product support for a particular product line). This can be a specific product or product line (e.g. "iPhone") or a general category of products or services (e.g. "smartphones").
`telephone`	Text	The telephone number.
Properties from Thing
`additionalType`	Text or URL	An additional type for the item, typically used for adding more specific types from external vocabularies in microdata syntax. This is a relationship between something and a class that the thing is in. Typically the value is a URI-identified RDF class, and in this case corresponds to the use of rdf:type in RDF. Text values can be used sparingly, for cases where useful information can be added without their being an appropriate schema to reference. In the case of text values, the class label should follow the schema.org style guide.
`alternateName`	Text	An alias for the item.
`description`	Text or TextObject	A description of the item.
`disambiguatingDescription`	Text	A sub property of description. A short description of the item used to disambiguate from other, similar items. Information from other properties (in particular, name) may be necessary for the description to be useful for disambiguation.
`identifier`	PropertyValue or Text or URL	The identifier property represents any kind of identifier for any kind of Thing, such as ISBNs, GTIN codes, UUIDs etc. Schema.org provides dedicated properties for representing many of these, either as textual strings or as URL (URI) links. See background notes for more details.
`image`	ImageObject or URL	An image of the item. This can be a URL or a fully described ImageObject.
`mainEntityOfPage`	CreativeWork or URL	Indicates a page (or other CreativeWork) for which this thing is the main entity being described. See background notes for details. Inverse property: mainEntity
`name`	Text	The name of the item.
`potentialAction`	Action	Indicates a potential Action, which describes an idealized action in which this thing would play an 'object' role.
`sameAs`	URL	URL of a reference Web page that unambiguously indicates the item's identity. E.g. the URL of the item's Wikipedia page, Wikidata entry, or official website.
`subjectOf`	CreativeWork or Event	A CreativeWork or Event about this Thing. Inverse property: about
`url`	URL	URL of the item.

Instances of ContactPoint may appear as a value for the following properties

Property	On Types	Description
applicationContact	JobPosting	Contact details for further information relevant to this job posting.
bccRecipient	Message	A sub property of recipient. The recipient blind copied on a message.
ccRecipient	Message	A sub property of recipient. The recipient copied on a message.
contactPoint	HealthInsurancePlan or Organization or Person	A contact point for a person or organization.
contactPoints	Organization or Person	A contact point for a person or organization.
grantee	DigitalDocumentPermission	The person, organization, contact point, or audience that has been granted this permission.
homeLocation	Person	A contact location for a person's residence.
recipient	AuthorizeAction or CommunicateAction or DonateAction or GiveAction or Message or PayAction or ReturnAction or SendAction or TipAction	A sub property of participant. The participant who is at the receiving end of the action.
servicePhone	ServiceChannel	The phone number to use to access the service.
serviceSmsNumber	ServiceChannel	The number to access the service by text message.
toRecipient	Message	A sub property of recipient. The recipient who was directly sent the message.
workLocation	Person	A contact location for a person's place of work.

More specific Types

PostalAddress

Examples

Example 1

No Markup JSON-LD Structure

Example notes or example HTML without markup.

This example shows a JSON-LD description of services that do not necessarily have a direct
human-oriented HTML description. It describes a GovernmentService named "Veterans Affairs Emergency Mental Health",
its operator, service area and service details, such as its Veterans Crisis Line (including  phone contact line
hours of operation, language and other details).

Example encoded as JSON-LD in a HTML script tag.

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "GovernmentService",
  "name": "Veterans Affairs Emergency Mental Health",
  "serviceType": "Psychiatric Emergency Services",
  "serviceOperator": {
    "@type": "GovernmentOrganization",
    "name": "US Department of Veterans Affairs"
  },
  "areaServed": {
    "@type": "AdministrativeArea",
    "name": "Massachusetts"
  },
  "audience": {
    "@type": "Audience",
    "name": "Veterans"
  },
  "availableChannel": {
    "@type": "ServiceChannel",
    "name": "Urgent Care Clinic",
    "availableLanguage": {
      "@type": "Language",
      "name": "Spanish",
      "alternateName": "es"
    },
    "serviceLocation": {
      "@type": "Hospital",
      "name": "VA Boston -- West Roxbury",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "1400 VFW Parkway",
        "addressLocality": "West Roxbury",
        "addressRegion": "MA",
        "postalCode": "02132"
      }
    }
  }
}
</script>

Structured representation of the JSON-LD example.

Example 2

No Markup JSON-LD Structure

Example notes or example HTML without markup.

Example specifying one customer service phone number.

Example encoded as JSON-LD in a HTML script tag.

<script type="application/ld+json">
{ "@context" : "https://schema.org",
  "@type" : "Organization",
  "url" : "http://www.your-company-site.com",
  "contactPoint" : [
    { "@type" : "ContactPoint",
      "telephone" : "+1-401-555-1212",
      "contactType" : "customer service"
    } ] }
</script>

Structured representation of the JSON-LD example.

Example 3

No Markup JSON-LD Structure

Example notes or example HTML without markup.

A fuller example that illustrates multiple contact numbers for a company,
including US toll-free numbers, a hearing-impaired number, and several contact categories.

Example encoded as JSON-LD in a HTML script tag.

<script type="application/ld+json">
{ "@context" : "https://schema.org",
  "@type" : "Organization",
  "url" : "http://www.t-mobile.com",
  "contactPoint" : [
    { "@type" : "ContactPoint",
      "telephone" : "+1-877-746-0909",
      "contactType" : "customer service",
      "contactOption" : "TollFree",
      "areaServed" : "US"
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-505-998-3793",
      "contactType" : "customer service"
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-877-296-1018",
      "contactType" : "customer service",
      "contactOption" : ["HearingImpairedSupported","TollFree"] ,
      "areaServed" : "US"
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-877-453-1304",
      "contactType" : "technical support",
      "contactOption" : "TollFree",
      "areaServed" : ["US","CA"],
      "availableLanguage" : ["English","French"]
    } , {
      "@type" : "ContactPoint",
      "telephone" : "+1-877-453-1304",
      "contactType" : "bill payment",
      "contactOption" : "TollFree",
      "areaServed" : ["US","CA"]
    } ] }
</script>

Structured representation of the JSON-LD example.